BO User Manual

website·Indexed 29 days ago

https://usermanual-bo.pages.dev

Administrative documentation for the BO back-office system, covering site configuration, skin and PWA settings, agent and support credit management, coupon batch generation, game list management, and reporting tools including mission analysis and risk management.

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What's inside BO User Manual

  1. Overview of available system features in View Feature

    The View Feature section serves as a central hub for managing and configuring system functionalities. Key available actions include:

    • Check Promotion Eligibility: Determine if a player qualifies for a specific promotion.
    • Check Mission Eligibility: Verify if a player is eligible for a particular mission.
    • Export Excel: Export data from specific modules into Excel format.
    • Product Switch: Manage product transitions.
    • Generate Player Single Level Rebate: Process rebate generation.
    • Discard Game Account: Handle the removal of game accounts.
  2. Manage Promotion Groups via the View Promotion Group toolbar

    The View Promotion Group section provides a centralized overview of all promotion group information. The toolbar provides the following functional controls:

    • Search: Locate specific promotion groups by searching for their names.
    • Active: Filter or view the current status (active/inactive) of promotion groups.
    • Create: Initiate the creation of a new promotion group.
  3. Use the Top Referrer Report to track acquisition performance

    The Top Referrer Report identifies the top referrers who have driven the most successful referrals. It is used to visualize the impact of specific referrers on new user acquisition and overall referral performance.
  4. Navigate backoffice tools using the Header Left Part

    The Left Part of the backoffice header provides quick access to primary management modules:

    • Select Site: Switch between different sites to manage or view specific data.
    • Dashboard: View summary reports of key metrics.
    • Transaction: Manage player-related transactions.
    • Cash Transfer: Handle transfers between banks.
    • Player: Manage registered players and view registration details.
    • Report: Generate and view various system reports.
    • Livechat: Access the live chat module to communicate with players.
  5. Perform Mission Analysis to evaluate performance

    Mission Analysis allows for an in-depth review and evaluation of mission-related data. It is used to analyze performance metrics, objectives, and outcomes to assess the overall effectiveness of a mission and inform future strategies.
  6. Monitor system status using the Header Right Part

    The Right Part of the backoffice header displays real-time status information and utility controls:

    • Date & Time: Shows current local timezone (e.g., Singapore: HH:MM MMM YY).
    • Bank Meter: Monitors available bank data per account.
    • Wallet Balance: Displays the logged-in user's balance (used for approving bonuses, deposits, and withdrawals).
    • Unclaim: Lists bank payments not yet submitted by players.
    • Username: Identifies the currently logged-in user.
    • Refresh Button: Reloads the current view or data.
    • Sidebar Toggle Button: Shows or hides the sidebar to optimize screen space.
  7. Use the Retention Report to analyze user loyalty

    The Retention Report analyzes user retention rates and patterns. This report helps administrators understand how well users are being retained over time and identify specific strategies to improve user loyalty.
  8. Manage and view currencies in the View Currencies section

    The View Currencies section is used to manage and configure currency settings for the application. It supports adding new currencies and editing existing ones via inline edit mode. The currency list displays the following information for each entry:

    • Currency Code: The unique identifier code for the currency.
    • Currency: The full name of the currency.
    • Status: Indicates if the currency is currently active or inactive.
  9. Understand the Coupon Batch listing data

    The Coupon Batch listing provides a detailed overview of all batches in the system with the following data columns:

    • Sites: The site(s) where the coupon batch is applicable.
    • Name: The name of the coupon batch.
    • Prefix: The prefix used for the generated coupon codes.
    • Quantity: The total number of coupons in the batch.
    • Amount (Per Coupon): The monetary value of each individual coupon.
    • Total Amount: The total value of the batch (calculated as Quantity × Amount per Coupon).
    • Issued By: The user or entity that issued the batch.
    • Action: Management options, including the ability to generate coupons for the batch.
  10. Use the Promotion Analysis Report to evaluate marketing effectiveness

    The Promotion Analysis Report provides a detailed evaluation of promotional activities. It is used to measure the effectiveness of promotions, their specific impact on sales or engagement, and to track overall performance metrics.