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Let's Book Support Guides

website·Indexed 34 days ago

https://support.letsbook.app

Comprehensive setup and configuration guides for Let's Book, covering rental setups, boat and dock management, flexible and simple pricing, scheduling, payment integrations like Mollie, and advanced developer tools such as URL parameters and GA4 integration.

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What's inside Let's Book

  1. Overview of Connected Fleet functionality

    Connected Fleet links Let's Book bookings with physical boat hardware. This allows customers to start and stop boat engines via a link received in an SMS notification. For operators, it provides real-time monitoring, GPS tracking, battery voltage tracking, and remote control capabilities, reducing the need for manual check-in/check-out staff.

  2. Prevent booking conflicts with real-time availability in booking forms

    The booking form now proactively prevents customers from selecting unavailable options by greying them out before the form is submitted. This applies to:

    • Dates in the date picker
    • Docks
    • Boat models
    • Group sizes

    Each unavailable option includes a short explanatory note. This reduces the reliance on 'Smart Alternatives' by eliminating dead ends during the selection process.

  3. Retrieve a specific dock by ID

    Retrieve detailed information about a specific dock (the location where boats are picked up) using its unique UUID. This endpoint requires an authorization header.
    GET /v1/docks/{id}

  4. Understand LetsBook billing and invoice structure

    LetsBook operates on a monthly billing cycle that runs year-round, regardless of seasonal business fluctuations. Users receive two separate monthly invoices via email: one for the monthly subscription fee and another providing an overview of the booking fees paid during that month. Additional SMS costs are added to billing when applicable.

  5. Manage boats and boat trips

    The API provides endpoints to list and retrieve individual boats, including information about the dock where a boat is currently located. Additionally, you can list the trips associated with a specific booking to see which boats were used and the actual on-water times. Webhook events booking.trip_started and booking.trip_ended are available to track trip progress.

  6. Navigate the redesigned bookings overview

    v1.23
    The bookings overview features a persistent filter rail and a quick toggle switch to move between 'Upcoming' and 'Past' bookings. Bookings are automatically grouped by pick-up day under chronological headers such as 'Today' and 'Tomorrow' to allow for faster identification of daily arrivals and payment statuses.

  8. Manage rental time periods and partner codes

    v1.19
    In the rental setup, time periods that are no longer needed can now be archived to maintain a clean overview. Additionally, partner codes are now automatically included in tenant booking confirmation, update, and cancellation emails.

  9. Implement an autonomous rental operation with LetsBook

    LetsBook provides a framework for running rental locations with zero staff through full automation. Key capabilities include:

    • Self-service bookings: 24/7 online booking and payment.
    • Automated payments: Automatic collection of deposits and final payments.
    • Digital waivers: Online signature workflows completed before arrival.
    • Self-check-in: Kiosk-based customer check-in.
    • Remote boat access: Unlocking boats via app or code.
    • Automated communication: Automatic delivery of confirmations, reminders, and instructions.
    • Remote monitoring: Tracking boats and operations remotely.

  10. Export filtered bookings to Excel

    To export booking data from Let's Book, navigate to the bookings overview and use the export icon in the top right corner. The system exports data as an Excel file (.xlsx). It is recommended to apply filters first to ensure only the desired data is included in the export.

  11. Retrieve the current authenticated user

    Use the /me endpoint to retrieve information about the currently authenticated API user. This is primarily used to verify authentication and to discover the IDs of organisations (tenants) the user has access to.
    GET /me
Authorization: Bearer <API_KEY>

  12. Navigate and use the LetsBook planning overview

    The planning overview provides a chronological timeline of boat availability, booking margins, and trips. Access it via the dashboard planning page.

    Navigation Controls:

    • Date Picker: Jump to specific dates.
    • Arrow Buttons: Browse day-by-day.
    • Quick Shortcuts: Jump to 'Today' or 'Tomorrow'.
    • Horizontal Scrolling: Drag the view or hold the Shift key while using the mouse wheel.