Bhutan Payments Documentation

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https://staging-v2.bhutanpayments.com/

A digital payment solution and technology infrastructure for seamless transactions and security in Bhutan, provided by Bhutan National Bank and Beyul Labs.

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What's inside Bhutan Payments

  1. Accept international payments with Bhutan Payments

    Bhutan Payments allows businesses to accept international payments via Visa, Mastercard, American Express, digital wallets, and ACH. Transaction fees range between 2.2% and 4.99%.
  2. Use the Beyul API and Dashboard

    The Beyul API must be used exclusively as described in the official Documentation. The Dashboard is used to manage the Bhutan Payments Account, perform disbursements, and enable additional features. Beyul may update the API and Documentation, adding or removing functionality; material changes or deprecations will be communicated via Notice to minimize service interruption.
  3. Manage funds via Bhutan Payments Disbursements

    Bhutan Payments Disbursements allows users to administer account funds to third parties. The recipient parties can be selected during invoice creation or any time before a paid invoice is disbursed. By using this service, the user authorizes the Dashboard to access the Bhutan Payments Account and associated data to manage disbursements.
  4. Comply with Payment Card Network Rules

    When accepting payment card payments, users must comply with the rules of the applicable Networks: Visa, Mastercard, American Express, and Discover. These rules mandate that payments are only accepted for bona fide legal commercial transactions for goods or services free of liens, claims, and encumbrances. Users must use network trademarks consistently with these rules and are prohibited from discriminating by card type or charging unauthorized surcharges.
  5. Requirements for Business Representatives

    A Business Representative must be an executive officer, senior manager, or individual with significant responsibility for the control and management of the business. They must be authorized to provide business information and bind the entity to the Agreement.

    Special age requirements:

    • Users under 18 but at least 13: The Representative must be a parent or legal guardian.
    • Legal entities owned by someone aged 13-17: The Representative must obtain consent from the board or an authorized officer.
    • Users under 13: Not permitted to use the Services.
  6. Manage Personal Data and privacy obligations

    Users are responsible for complying with all applicable laws governing the privacy and protection of data provided to or accessed through the services. This includes:

    • Obtaining necessary rights and consents from customers to disclose Personal Data to Beyul.
    • Disclosing to customers that Beyul processes their transactions and may receive their Personal Data.
    • Adhering to the restriction that neither party may use Personal Data for marketing to customers without express customer consent.
  7. Maintain PCI DSS compliance for payment card transactions

    Users accepting payment card transactions must comply with the Payment Card Industry Data Security Standards (PCI-DSS) and, if applicable, the Payment Application Data Security Standards (PA-DSS).

    Key requirements include:

    • Maintaining secure records of payment card or transaction data with limited access.
    • Providing compliance documentation to Bhutan Payments, Payment Method Providers, or Acquirers upon request.
    • Ensuring any third-party service provider used for storing/transmitting Account Data is PCI certified.
    • Strict Prohibition: Users must never store or hold 'Sensitive Authentication Data' (e.g., CVC or CVV2) at any time.
  8. Manage payouts and fund distribution

    Payouts are typically received within 2–3 business days from the payment date. The platform allows users to connect and manage multiple bank accounts for payouts and assign specific accounts based on use cases to organize finances.
  9. Request Payment Account Details after account termination

    Within 30 days after the termination of a Bhutan Payments Account, a user may request in writing that Payment Account Details regarding transactions be provided to an alternative payment services provider.

    Requirements for the request:

    1. The alternative provider may need to provide evidence of appropriate systems and controls.
    2. For payment card transactions, the alternative provider must be PCI-DSS Level 1-certified.
  10. Handle tax obligations for Bhutan Payments services

    Merchants are responsible for determining, assessing, collecting, reporting, and remitting all applicable taxes (including VAT, GST, and withholding tax) for their business and any payouts made to third parties. Fees are exclusive of taxes unless stated otherwise. If a merchant is tax-exempt, they must provide a valid certificate of exemption. Beyul may deduct taxes from owed amounts if required by law or if tax identification cannot be validated.
  11. Create and manage professional invoices

    The platform provides tools to create professional invoices, customize invoice details, track payment status (e.g., 'sent', 'viewed'), and manage billing from a centralized dashboard.