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Orri Documentation

website·Indexed 29 days ago

https://orri.so/

Documentation and legal resources for Orri, a developer of focused software for creators and founders, including Logo Lattice, an AI-powered logo design and vector editing tool.

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What's inside Orri

  1. Report security vulnerabilities via responsible disclosure

    Security vulnerabilities should be reported to security@orri.so. Reports should include a clear description, steps to reproduce, and a proof of concept. Orri aims to acknowledge reports within 48 hours and provide an initial assessment for critical issues within 7 days. Note that Orri does not offer bug bounties or rewards, but will not pursue legal action against researchers following responsible disclosure practices.

  2. Understand Orri infrastructure and data residency

    Orri products are hosted on OVHcloud infrastructure located within the European Union (EU). Cloudflare is utilized for Content Delivery Network (CDN) and edge protection. Regular backups are maintained separately from production systems with periodic recovery testing.

  3. Understand Orri's data collection and AI processing policies

    Orri collects data necessary to operate its products, including account information (name, email, credentials), business profile details, client records, financial/transactional data, and user-generated content. For AI-powered features, Orri processes prompts, instructions, and reference images to deliver functionality. Notably, Orri does not use customer data to train third-party foundation models.

  4. Understand Orri's Data Processing Agreement (DPA) roles and scope

    The Orri Data Processing Agreement (DPA) defines the relationship between Orri (the 'Processor') and the customer (the 'Controller'). The Processor handles personal data to provide services described in the applicable order or terms of service. Processing continues for the duration of the service agreement and as required for legal compliance.

  5. Manage cookie preferences and consent for Orri products

    Users can manage cookies through the following methods:

    • Browser Settings: Block or delete cookies via the browser (note: blocking strictly necessary cookies may break service functionality).
    • Consent Banners: Use the provided banner to accept all or limit use to essential cookies.
    • In-App Settings: Some products provide independent opt-outs for analytics or marketing.
    • Resetting Consent: To change a previous choice, clear site data for the relevant domain or contact the Orri team.

  6. Guidelines for using Orri AI features

    AI-assisted features are powered by third-party model providers. Users are responsible for reviewing AI outputs as they may be inaccurate or incomplete. Usage may be subject to credits, subscription tiers, or limits. Prompts and outputs may be logged according to the Privacy Policy.

  7. Terminate or delete an Orri account

    Users can stop using the services at any time. Account or content deletion can be performed via in-product controls. If these controls are unavailable, contact support@orri.so.

  8. Manage subprocessors and international data transfers

    Orri engages subprocessors for authentication, payments, email, file storage, hosting, analytics, customer support, and AI processing. A full list is available at /legal/subprocessors. For data transfers outside the UK or EEA, Orri utilizes safeguards such as the UK International Data Transfer Agreement or EU Standard Contractual Clauses.

  9. Manage Orri account security and reporting

    Users are responsible for maintaining the confidentiality of their account credentials. Authentication is handled via identity providers, and security settings can be configured through the account interface where available. If unauthorized access is suspected, notify Orri immediately at support@orri.so.

  10. Manage data deletion and privacy rights

    Users may request the deletion of their account and associated data by contacting Orri at privacy@orri.so. Depending on the location, users have rights to access, correct, delete, object to, or restrict the processing of their personal data, as well as data portability and the right to withdraw consent.

  11. Contact Orri for business, security, and press enquiries

    For business partnerships, licensing, and general questions, contact the team via email. For reporting security vulnerabilities or concerns, use the dedicated security email. For media requests and press information, use the press email.

  12. User content ownership and licensing

    Users retain ownership of the content they submit. By using the service, users grant Orri a limited license to host, process, transmit, and display content specifically to provide services such as cloud sync, sharing, exports, and AI-assisted editing.