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Above.com Documentation

website·Indexed 29 days ago

https://onebee.uk

Terms of Use and Privacy Policy for Above.com.

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What's inside Above.com

  1. Understand Above.com data collection and usage

    Above.com collects personal data to perform customer service, direct sales, and direct marketing. Data is collected when users visit the website, register for services, or interact via phone, email, or in person.

    Key usage purposes include:

    • Sending requested marketing communications (subscription-based).
    • Providing news and updates about used products/services.
    • Performing contractual obligations (invoicing, order confirmation, payment reminders).
    • Following up on support requests (emails, chats, phone calls).
    • Sending system messages regarding service disruptions.
    • Conducting product surveys.

  2. Understand Above.com Service access and usage restrictions

    Access to the Above.com Site is free for all users. However, password-protected sections of the Site and Service require a valid Service account. The use of automated solutions—including tools, software applications, and online systems—to access the Service or advertising accounts is strictly prohibited unless explicit permission is obtained from Above.com.

  3. Above.com data retention and sharing policies

    Retention: Personal data is stored securely for as long as necessary to fulfill the purpose of collection, resolve problems, comply with legal requirements, or safeguard against legal claims. Data is deleted securely when no longer required; statistical processing is performed only on anonymized data.

    Sharing: Above.com does not sell, rent, or trade personal information to third parties, except:

    • Legal Requirements: Disclosure if required by law, court order, or to protect company rights.
    • Service Providers: Above does not provide third-party providers with data that can be personally linked to a user or account.

  4. Report copyright infringement on Above.com

    Users who believe material located on or linked to by Above.com violates intellectual property rights are encouraged to notify Above.com. The company will respond to such notices by removing infringing material and disabling relevant links as appropriate.

  5. Manage your personal data rights at Above.com

    Users have several rights regarding their personal data under GDPR:

    • Access & Portability: Request a copy of personal data or have it transferred to another controller.
    • Correction: Update user profiles via the "My Account" section after logging in.
    • Deletion: Request data deletion when no longer necessary (excluding legal/accounting requirements).
    • Withdraw Consent: Unsubscribe from marketing emails using the link in the email footer. Note: System and administrative messages (e.g., order confirmations) will still be sent.
    • Restriction & Objection: Request restriction of processing during disputes or object to processing based on legitimate interest/direct marketing.

    For questions regarding privacy rights, contact: privacy@above.com.

  6. Manage Above.com account termination and billing

    Above.com may terminate access to the Site or Service at any time without cause or notice. Upon termination, all accrued and payable advertising amounts become immediately due. Users may stop using the Service at any time, but remain obligated to pay any contracted or owed amounts. Following termination, all granted rights cease and the user must stop using the Site and Service immediately.

  8. Prohibited activities for Above.com clients

    To avoid account suspension, cancellation, or service limitations, Above.com clients must adhere to the following restrictions:

    1. Do not register any domain name containing the words 'Above.com'.
    2. Do not reverse engineer the Site or Service, or attempt to discover source code or bypass access controls.
    3. Do not bypass robot exclusion headers or interfere with the proper working of the Site/Service.
    4. Do not use the Site or Service for any unlawful or fraudulent purposes.

  9. Governing Law and Jurisdiction for Above.com Terms

    The Terms of Use are governed by Australian Law, with exclusive jurisdiction granted to the State of Victoria.

  10. Contact Above.com regarding personal data processing

    For questions regarding how personal data is controlled and processed by Above.com, you can contact Above.com Pty Ltd via email, phone, or mail.

    Email: privacy@above.com Phone: +61-3-9589-7946 Address: 6-8 East Concourse, BEAUMARIS, VIC 3193, AUSTRALIA

  11. Types of personal data collected by Above.com

    Above.com collects different levels of data based on user interaction:

    Website Visitors:

    • IP address and actions taken on the site.
    • Referring IP address (the site linked to Above.com).
    • Access date and time.
    • Browser and operating system details.

    Registered Users:

    • Contact information, User ID, email address, and billing address.
    • Payment details (PayPal ID or credit card number, CCV, and expiration date) for transaction processing.

    Parking Service Accounts:

    • Relevant traffic data points relating to domains for reporting purposes. Above.com explicitly does not access contact details, payment history, revenue share, or tax information from third-party Parking company accounts.