Access the Zooza Settings Hub
The Settings screen serves as the central configuration hub for the Zooza account, organizing all system-wide settings into navigation tiles.
Zooza Help Centre
website·Indexed 32 days ago
https://help.zooza.onlineDocumentation for the Zooza platform, covering bookings, calendar management, client administration, and automated notifications. Includes guides on billing and payment integrations like ABRA Flexi and Global Payments, programme management, instructor access settings, and Zooza AI integration via MCP for Claude or ChatGPT.
What's inside Zooza
Configure Franchise and Multi-location Networks
In a franchise model, each location is treated as a separate Zooza account (company). This allows locations to independently manage their own programmes, classes, clients, and payments, while the franchisor can monitor the network via the Network Application.Manage billing and invoice generation
Zooza handles the generation, numbering, branding, and correction of invoices. This includes support for automatic and manual generation, custom templates, multi-line invoices, and client access to their invoices.Understand the Zooza Dashboard overview
The Dashboard is the primary landing screen encountered immediately after logging into Zooza. It serves as a central hub providing a quick overview of critical account information, including upcoming sessions, the most recent bookings, and unread notifications.Understand the Zooza programme, class, and session hierarchy
Zooza uses a three-layer structure to organize activities. Understanding this hierarchy is critical for knowing which layer to edit for specific tasks and how changes cascade down through the levels.Use the Daily Calendar Room Swimlane View
The Daily Calendar provides a location-based view where rooms are displayed as horizontal swimlanes with a time-based axis. This view includes a sticky horizontal scrollbar and quick session actions for efficient daily overview management.Understand the Client Profile self-service dashboard
The Client Profile is a self-service dashboard where clients can independently manage their bookings, sessions, payments, benefits, and orders. It supports features such as make-up sessions, entry passes, credits, discounts, shared access, and document management.Configure automated client notifications in Zooza
Zooza provides automated email notifications triggered by specific system events, including booking creation, upcoming sessions, and payment due dates. These notifications can be customized via message templates to fit business needs.Manage individual sessions within a class
Sessions are the individual dates that make up a class. Users can add new sessions, edit or reschedule existing sessions in bulk, and cancel or delete sessions.Manage instructor working hours and substitutions
Instructors can define their working hours and absences in their profiles. Zooza also provides a substitution functionality to replace an unavailable instructor with another qualified team member.Manage client consent history and GDPR compliance
Clients can view all consents they have provided to the company within their Client Profile and can download a PDF summary of their consent history on demand.Use Lead Collection classes to gauge interest
A lead collection class is a class created without specific sessions. It is used to collect interest from potential clients before a formal schedule or set of dates has been finalized.