Shopvibes Help Center

website·Indexed 32 days ago

https://help.shop-vibes.de

Documentation and user guides for Shopvibes, featuring instructions on product management, media tags, and partner administration. Includes details on the Product Intelligence module for price monitoring and analytics, Shopify integration, Amazon Stock Sync, and the Amazon Seller API Partner integration.

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What's inside Shopvibes

  1. Overview of product editing methods in ShopVibes

    ShopVibes provides three primary methods for updating product data:

    1. Individual Editing: Manually editing a single product via the product management interface.
    2. Bulk Actions: Editing multiple products simultaneously.
    3. Excel Import/Export: Exporting product data to Excel, modifying it offline, and re-importing the file.
  2. Edit a single product in ShopVibes

    To edit an individual product's details (such as Merchant Code, EAN, or Item Name) in ShopVibes, follow these steps:

    1. Navigate to "Produktverwaltung" (Product Management) in the main menu to view the product overview.
    2. Click on the specific product you wish to modify to open its detail view.
    3. Click the "Bearbeiten" (Edit) button located in the top right corner to enter editing mode.
    4. Modify the required product information. Note that the interface will indicate if a field is a mandatory field (based on merchant rules) or has high priority.
    5. Click "Speichern" (Save) to apply the changes.
  3. Analyze partner product performance via Partner Analytics

    The Partner Analytics tab provides a centralized view of all products sent to a specific partner. It aggregates data on availability, delivery times, prices, and ratings, facilitating target-actual comparisons (Soll-Ist-Abgleich) for controlling and annual reviews.
  4. Filter and manage the global Review Monitoring overview

    Access the global review overview via Analytics > Bewertungen. This list provides a chronological view of all captured product reviews and can be filtered and modeled based on the following criteria:

    • Partner affiliation (Partnerzugehörigkeit)
    • Classification by Price, Quality, Logistics, or Design (Preis, Qualität, Logistik, Design)
    • Publication date (Veröffentlichungsdatum)
  5. Manage partners and products in Shop-Vibes

    The Partner Management (Partnerverwaltung) tool provides a central overview of all partners and their associated products. It allows users to add new partners, generate exports, and manage product listings. Upon logging into Shop-Vibes, the Partner Management view opens automatically as the start overview.
  6. Monitor product reviews

    The Review Management feature allows users to track product reviews and stay updated on customer feedback. The list of supported partners for review tracking is continuously expanding.
  7. Access and manage product properties

    To manage the properties of your products in Shop Vibes, navigate to the product overview via the 'Produkte' (Products) menu item and click the 'Produkteigenschaften' (Product Properties) button located in the top right corner. This section provides a comprehensive list of all product properties currently stored in your account.
  8. Manage partners and product exports

    The Partner Management (Partnerverwaltung) tool provides an overview of all partners and their products. It is used to add new partners, generate exports, and manage listings.