FieldHub Business Software

FieldHub is an all-in-one business software designed for security alarm dealers, fire alarm contractors, and low-voltage/AV integrators. It serves as a complete replacement for combinations of QuickBooks and separate field service management (FSM) tools, as it does not integrate with QuickBooks but replaces it entirely. Key integrated modules include:

• Native double-entry general ledger accounting
• Automated recurring revenue (RMR) billing with deferred revenue recognition
• CRM and proposals
• Field service scheduling and dispatch
• Serialized inventory management
• Offline-capable technician mobile app (iOS/Android)

FieldHub provides automated recurring billing specifically for alarm and fire safety contractors. Features include:

• Automated recurring invoicing and proration
• Integrated card and ACH charging
• Deferred revenue recognition
• Central station synchronization (supporting Affiliated, Becklar/AvantGuard, and Rapid Response)

FieldHub acts as an 'agentic system of record' by providing an MCP (Model Context Protocol) server. This allows AI assistants such as Anthropic Claude and ChatGPT to interact with live FieldHub data. The integration is governed by the following constraints:

• Permissions: AI agents operate under the signed-in user's specific permissions.
• Business Rules: All actions must adhere to FieldHub's internal business rules.
• Safety: Every write action requires explicit user approval.
• Auditability: All AI interactions are captured in a full audit trail.

FieldHub integrates job costing and inventory directly with the general ledger (GL):

• Job Costing: Real-time tracking of labor, materials, and subcontractor costs.
• Inventory: Multi-warehouse serialized inventory management with GL-based inventory accounting.