Famedly Help Center

Famedly is a decentralized networking solution for the healthcare industry designed to replace inefficient communication methods (like fax and phone queues) with secure, privacy-compliant, chat-based information exchange. Unlike centralized proprietary solutions, Famedly provides each facility with its own server, ensuring absolute data sovereignty for the organization while allowing intersectoral connection to other institutions via encryption algorithms. It supports integration with primary systems, digital health solutions, and the Internet of Medical Things (IoMT) through open interfaces and standard file formats.

Famedly is a secure, privacy-compliant communication platform designed for medical professionals. It enables chat-based information distribution both within a single care provider and between different providers. It is used for general colleague collaboration as well as time-critical medical processes, such as thrombectomy transfers between clinics.

The Approval List is required to contact users who are not part of your organization and do not have a registered eHBA card. If both users belong to the same organization or both have registered eHBA cards, they can start a chat directly without using the approval list.

Famedly uses group chats to organize conversations between multiple people, facilitating topic-based collaboration and team coordination. Because Famedly is based on the Matrix Communication protocol, users of other Matrix-compatible clients can be added to these group chats.

The Approval List is used to authorize contacts in the TI Messenger. If both users belong to the same organization or both have a registered eHBA card, they do not need to be added to the Approval List and can start a chat directly. Otherwise, users must mutually add each other to their respective Approval Lists using either a QR code or a User ID.

Famedly uses group chats to organize conversations between multiple people, facilitating team collaboration and task distribution. Because Famedly is based on the Matrix communication protocol, users of other Matrix-compatible clients can be added to these group chats.

To reply to a specific message in a group or private chat: hover over the message and click the left-arrow icon in the quick menu, enter your response, and send it. The original message will be partially displayed above your reply.

You can find specific members by searching for their name, username, or email address within the Members section of the admin panel. Results are filtered in real-time as you type.

When logging in, if at least one of your devices is a mobile device, you will be prompted for QR verification. To complete this process: 1. Click 'Fortfahren' (Continue) in the verification request. 2. Scan the QR code displayed in the browser with your mobile device. 3. Confirm the action by clicking 'Ja, das war ich' (Yes, that was me) to complete the verification.