4Site support retainers provide ongoing access to strategy, design, and development teams. These retainers cover both planned work and day-to-day operational needs, including:
- Dedicated Project Manager and Strategist for planning and delivery.
- Monthly planning/check-in calls and weekly written updates (including hour usage).
- Recurring tasks: CMS updates, CRM maintenance, and design/performance reviews.
- Monitoring: Website/CRM uptime and real-time CRM error reporting.
- ENgrid Maintenance: Monthly core updates (upstream scripts, staging, and deployment) and bug fixes for ENgrid pages/integrations.
- Support: Content editor assistance for page builders, helper classes, and ENgrid features.
- Minor enhancements and feature requests delivered within retainer hours.