Xinglin Xuetang User Guide

The Member Center is a core component of the LMS enterprise backend used by pharmacy chains to manage member archives. Its primary functions include tracking member consumption records and managing patient information linked to member cards to provide a foundation for personalized services.

The Chronic Disease Follow-up service is designed for customers with chronic conditions. It allows providers to offer regular follow-up services, record changes in symptoms, collect medication feedback, and provide assessment suggestions. This helps track disease progression, adjust treatment plans promptly, and improve customer satisfaction.

The Account Center is used to monitor enterprise points, Xinglin Coins, and cash balances. It allows administrators to recharge balances/coins for employees and review account consumption history.

Health record creation tasks allow store managers to create online tasks for recording basic patient information, medical history, medication records, and physical examination data. This ensures long-term storage and updates of health data to support subsequent health management and assessments.

The Health Encyclopedia is a patient education tool within Xinglin Yaoan. It automatically pushes disease-related science and knowledge to patients during their medication period to help them better understand their conditions and support pharmacy chains in providing professional pharmaceutical services.

Sales Competition (销售比拼) is a promotional tool designed to increase corporate sales performance by encouraging employees to upload sales receipts. The system allows for reward distribution based on sales volume, manual auditing of receipts to reduce errors, user surveys to identify employee strengths and weaknesses, and custom priority sorting of the competition list to increase the exposure of key products.

The Enterprise Mall is a tool for companies to provide employee benefits and incentivize learning. Enterprises can build an internal mall, add gifts, and set the number of 'Xinglin coins' required for redemption. Employees earn these coins through learning activities to redeem gifts.

Training class themes act as learning resources that can be linked to other modules, such as Learning Maps. For example, a theme like 'Chronic Disease Management' can be created with a recommended instructor; when this theme is assigned in another module, the student's task is considered complete only after they finish the study of that specific theme.

The Order Management system tracks all corporate expenditures. This includes orders for SMS sending, customer service course top-ups, course purchases, balance top-ups, Xinglin Coin (杏林币) top-ups, point top-ups, and product redemptions.

Patient Health Records provide a comprehensive information list of all patients within a pharmacy chain. This system allows pharmacies to view medication histories, prescription records, and health monitoring data. It enables the assignment of members and patients to specific chronic disease specialists for one-on-one management and pharmaceutical services.

Xinglin Xuetang is a leading B2B mobile online learning brand for the pharmaceutical retail industry. It provides comprehensive online education across all roles, levels, and capabilities for retail pharmacies, focusing on organizational capacity improvement and integrated talent management for pharmacy chains. Key product offerings include: course learning maps, onboarding and store manager mentorship series, single-product exercises, offline training classes, evaluation management, sales competitions, ranking match management, Xinglin Kangjia, and Xinglin Yaoan.

Xinglin Kangjia is a B2C-SaaS service platform designed for health management of millions of members. It utilizes a combination of digital Traditional Chinese Medicine (TCM), pulse wave detection, and bioelectrical impedance analysis to collect biological data. This data is processed via cloud-based big data computation and intelligent analysis to provide periodic health assessments and personalized health management plans. The platform's 'AI Health Specialist' integrates hardware, software, and systems to facilitate a full health management workflow encompassing detection, assessment, intervention, and continuous tracking.