DOCSEARCHbyAlgolia
Submit Docs

VoiceHire Documentation

website·Indexed 31 days ago

https://docs.voicehireats.com

Recruitment platform featuring AI-powered candidate sourcing, AI voice agent interviews, and custom hiring pipelines. Documentation covers job setup wizards, talent pool management, custom form builders, career site theme customization, and interview scheduling.

Tokens
58.3K
Snippets
73
Records
500
Agent score
49%

What's inside VoiceHire

  1. Overview of VoiceHire AI ATS

    VoiceHire is an AI-powered Applicant Tracking System (ATS) designed for companies of all sizes and staffing agencies. It manages the entire hiring lifecycle from job posting to offer acceptance, featuring an AI agent named "Quinn" that conducts AI-powered screening and interviews.

  2. Overview of AI Interview workflow

    An AI Interview is conducted by an AI voice agent using a pre-defined template. The process follows these steps:

    1. A recruiter schedules the interview and selects a delivery channel (Web or Phone).
    2. The candidate receives an email with a session link.
    3. The interview is conducted: via browser for Web interviews, or via an outbound phone call for Phone interviews.
    4. The AI agent follows the template's questions and evaluation rubric.
    5. Upon completion, the interview is marked as 'Completed' and results are posted to the application's Interviews section.

  3. Overview of the Candidates module

    The Candidates module serves as a centralized database for managing candidate profiles, resumes, applications, and talent pool memberships. Key capabilities include AI semantic search (ranking by intent), AI-generated structured filters, resume parsing with auto-fill, bulk resume upload, and candidate tracking across multiple jobs.

  4. Overview of VoiceHire ATS Calendar Views

    The Calendar is available to all authenticated users without special permissions. It provides four distinct views to manage interviews, all of which display the same data in different formats:

    • Month View (Default): Best for big-picture planning and spotting busy days. Shows color-coded statuses and a '+X more' indicator for days with 5+ events.
    • Week View: Best for planning the weekly workload. Displays a 7-day view (Sunday to Saturday) with vertical time slots.
    • Day View: Best for focusing on a single day's schedule, identifying gaps, and resolving conflicts.
    • Agenda View: A scrollable list of upcoming interviews for the next 30 days. Note: Navigation arrows in Agenda view are visible but do not change the date range.

  5. Overview of VoiceHire AI hiring platform

    VoiceHire is an AI-first hiring platform that utilizes AI agents to automatically screen candidates, score them against job requirements, and perform actions such as advancing strong candidates or rejecting poor fits. Key features include an actionable Inbox, AI Agents for automated decisions, AI Interviews conducted by 'Quinn', Job and Pipeline Management (via kanban boards), Team Collaboration, and branded Career Pages.

  6. Configure the 'Company Overview' section

    The 'Company Overview' section uses text and an image to tell the company story. If enabled via the Show this section checkbox, the following are required:

    • Section Tag: Max 100 characters (e.g., "Our Story").
    • Heading: Max 255 characters.
    • Description (Paragraph 1): Max 2,000 characters.
    • Company Image: Recommended 800×600px, max 2MB.

    Paragraph 2 is optional. Click Save Overview to apply changes.

  7. VoiceHire Jobs module feature overview

    The Jobs module allows users to create complete hiring workflows. Key capabilities include:

    • Job Posting: Define title, description, location, compensation, and requirements.
    • Applications: Manage candidates via list or kanban views.
    • Interview Pipeline: Create custom stages for the hiring process.
    • Application Form: Build forms with predefined and custom screening questions.
    • AI Configuration: Set up automated candidate evaluation and interview templates.
    • Screener: Bulk-review applications using customizable columns.
    • Sharing: Distribute job postings using tracking links.

  8. Switch between monthly and yearly billing cycles

    To change the billing frequency without changing your plan level:

    1. Navigate to Manage > Billing > Overview and click Change Plan.
    2. Use the toggle at the top right of the Available Plans section to switch between Monthly (left) and Yearly (right).
    3. Locate your current plan card and click the gray Switch Plan button.

    Result: The billing cycle change will take effect at the next renewal date.

  9. Navigate billing pages and plan changes

    The Billing module consists of three primary areas:

    1. Overview: Accessible via the sidebar; used to view subscription status and current usage.
    2. Invoices: Accessible via the sidebar; used to view payment history and invoice details.
    3. Plans: Accessible only by clicking the Change Plan button on the Overview page; used to compare and switch subscription plans.

  10. Monitor pipeline performance and candidate counts

    The pipeline visualization at the top of the Overview page displays candidate counts across the following categories: Applied, Screening, Interview, Offer, Hired, and Rejected.

    Users can filter this data using the time range selector with the following options:

    • Last 7 days (Weekly)
    • Last 30 days (Monthly - Default)
    • Last 90 days (Quarterly)
    • All time (Complete history)

  12. Manage interviews using the Interview Calendar

    The Interview Calendar provides a centralized view of all scheduled interviews. Users can navigate the calendar using Month, Week, Day, or Agenda views. It supports smart filters (by status, medium, interviewer, or job) and allows for the selection of multiple events to perform bulk actions such as starting, completing, cancelling, rescheduling, or marking an interview as a no-show.