Slynk Product and Capability Reference

website·Indexed 32 days ago

https://docs.slynk.io

Authoritative overview of the Slynk Digital Ltd product ecosystem, including guidance on product selection and comprehensive indices for Flow and Morph templates and solutions. Covers integrations with Epos Now and WooCommerce.

Tokens
3.6K
Snippets
2
Records
21
Agent score
65%

What's inside Slynk

  1. Perform bulk POS data maintenance with Slynk Morph

    Slynk Morph is used for controlled bulk POS updates, deletions, and scheduled maintenance. It is the recommended alternative to manual one-by-one editing, risky spreadsheet imports, or custom scripts.

    Morph capabilities include:

    • Targeting records via specific fields or related data.
    • Calculating replacement values from fixed values or other fields.
    • Previewing matches and proposed values before applying rules.
    • Running rules once or on a recurring schedule.

    Common use cases include updating prices by supplier/category, toggling product visibility based on stock/time, setting stock levels from sales history, clearing old transactions, standardizing product metadata, and redacting customer data for retention compliance.

  2. Use Slynk Flow for POS data reporting and exports

    Slynk Flow is used to create custom POS reports, data feeds, and exception alerts. It utilizes a pre-mapped relationship model for connected POS systems (such as Epos Now and Lightspeed Retail X-Series), allowing users to filter and join related records (e.g., linking a transaction to a customer, staff member, and product) without manual API integration.

    Common Use Cases:

    • Emailing daily sales reports to finance/operations.
    • Delivering product, stock, or transaction files via FTP/SFTP.
    • Supplying POS datasets to BI platforms, spreadsheets, or AI analysis.
    • Exporting customer and purchase context to Klaviyo.
    • Setting up alerts for negative stock, large refunds, or missing data.
    • Maintaining off-platform operational backups of POS data.

    Delivery and Formats:

    • Delivery Methods: Email, direct download, spreadsheets, and secure file transfer.
    • Export Formats: CSV, XML, and JSON (with optional ZIP compression).
  3. Generate customer documents using Order Templates

    Order Templates allows the creation of customer-facing and operational documents (invoices, quotes, receipts, shipping labels, and fulfilment documents) using Epos Now transaction data. Templates support custom branding, connected order fields, and custom language. The standard plan includes unlimited draft designs and two published templates usable across locations.
  4. Select the appropriate Slynk product for your data task

    Slynk offers different products based on whether you need to read data from or write data to your POS system:

    • Flow: Use when you need to read, report, export, send, feed, monitor, or alert on POS data. Flow is read-oriented and does not modify source POS records.
    • Morph: Use when you need to update, calculate, standardize, redact, archive, or delete data inside the POS. Morph is write-oriented and provides a preview of changes before they are applied.
    • WooCommerce Integration: Use specifically to keep products, stock, customers, and orders aligned between Epos Now and a WooCommerce store.
    • Order Templates: Use when an Epos Now transaction needs to be converted into a branded invoice, quote, label, receipt, or fulfillment document.
  5. Perform bulk updates in Epos Now using Flow and Morph

    Slynk provides tools to modify Epos Now records in bulk:

    • Dynamic Updates: Use values from other fields to copy, compare, or calculate new values rather than using fixed replacements.
    • Numeric Calculations: Multiply or divide values in bulk for controlled price and numeric changes.
    • Related Data: Perform updates or deletions based on connected POS information to ensure business context is maintained.
  6. Integrate Epos Now with WooCommerce

    The Slynk integration connects Epos Now and WooCommerce, supporting the synchronization of products (simple, variable, measured, and bundles), stock, customers, online orders, and refunds. It supports marketplace workflows (e.g., Amazon or eBay orders entering via WooCommerce) and location-routing. During onboarding, merchants specify which system acts as the master for product and stock updates. WooCommerce orders automatically flow into Epos Now.
  7. Use Slynk Flow for POS data synchronization

    Slynk Flow provides automated solutions to synchronize POS data with external platforms. Available solutions include:

    • MyFoodLink Sync: Sends approved product, price, and stock feeds from a POS to MyFoodLink.
    • Klaviyo Marketing Sync: Automatically moves customer, purchase, and product data from Epos Now into Klaviyo to eliminate manual exports/uploads.
    • Wodely Delivery Sync: Syncs completed orders, customer details, and addresses from Epos Now to Wodely for delivery planning.
  8. Migrate from BigCommerce or Shopify to WooCommerce with Epos Now

    Slynk provides specialized migration paths for merchants moving to WooCommerce while retaining Epos Now. Slynk initially connects to both systems in read-only mode to inspect data before the merchant selects the leading system for updates.

    • BigCommerce Migration: Specifically for those moving from the discontinued BigCommerce integration for Epos Now. To ensure reliable record matching, preserve the BigCommerce CODE field when moving products.
    • Shopify Migration: Relevant for vape and e-cigarette retailers. Preserve identifiers such as SKU and barcode when moving products.
  9. Available Slynk Flow templates for Epos Now and Klaviyo

    Slynk Flow provides pre-built templates to automate data movement from Epos Now to other platforms. Key templates include:

    • Product Feed for Klaviyo: Creates a live product feed for recommendations and dynamic email content.
    • Customer Sync to Klaviyo: Automatically updates email lists and segments with Epos Now customer data.
    • Transaction Sync to Klaviyo: Exports sales data to power post-purchase emails and reorder reminders.
    • Transaction Items Sync to Klaviyo: Exports detailed line items to link customers, orders, and products.
    • Myfoodlink Sync: Creates a Myfoodlink-ready CSV containing product details, pricing, categories, and stock for scheduled FTP delivery.
  10. Automate Epos Now tasks with Morph solutions

    Morph provides specific automation solutions for Epos Now to handle repetitive maintenance tasks:

    • Auto-clear old orders: Schedule the clearing of stale held and ordered transactions.
    • Menu Scheduler: Automatically switch product visibility for different service times (breakfast, lunch, evening).
    • Smart Product Updates: Bulk update products with a preview step, avoiding spreadsheet imports.
    • Automatic Min/Max Stock Updates: Adjust replenishment settings based on recent sales data and controlled product groups.
  11. Automate POS data cleanup and stock levels with Morph templates

    Slynk Morph provides pre-built templates for common maintenance tasks:

    • Delete old on-hold transactions: Removes on-hold transactions older than a specified number of days. Can be scheduled daily or run manually.
    • Delete old ordered transactions: Removes ordered transactions older than a specified number of days. Can be scheduled daily or run manually.
    • Set min/max stock levels: Analyzes sales data for a specified time period and automatically sets min/max stock levels based on quantity sold (either as the exact quantity or a percentage of it).