Shopware 6 Documentation

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https://docs.shopware.com/

Comprehensive guides for managing e-commerce operations in Shopware 6, including product catalog management, order processing, customer accounts, and marketing tools. Covers technical configurations such as SEO settings, import/export modules, payment methods, shipping, and the integration of Shopware AI for content generation.

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What's inside Shopware

  1. Overview of Shopware 6 Subscriptions

    The Subscriptions feature allows merchants to create recurring orders with configurable intervals. It is available from Shopware version 6.5.4.0 as a commercial feature (Beyond plan) via the Shopware Commercial extension. Starting from version 6.7.4.0, 'mixed carts' are supported, allowing customers to combine one-off products and subscription items in a single order.
  2. Overview of Agentic Commerce extension

    Agentic Commerce (version 1.1.0+) is a Shopware extension available via Extensions > My Extensions. It is currently in beta and provides two primary components:

    1. Universal Commerce Protocol (UCP): A standardized interface that allows AI commerce agents to automatically discover and interact with your shop.
    2. Product Feed Sales Channel: A dedicated sales channel that provides product data to external AI systems (such as ChatGPT) via a standards-compliant JSONL feed, allowing for the measurement of AI-generated traffic, orders, and revenue.
  3. Overview of the Shopware Sales Agent feature

    The Sales Agent feature (released in version 6.5.0.0, available from the Evolve Plan) allows administrators to create sales users and assign them specific customers. Unlike standard extensions, the Sales Agent is a separate frontend application. The source code is provided via a GitLab repository for developers to configure and integrate into their Shopware environment.
  4. Overview of Shopware 6 Flow Builder

    The Flow Builder is a tool located under Settings > Automation that allows users to automate business processes without programming knowledge. It enables event-based actions (such as sending emails, making URL calls, or changing order statuses) that can be further refined using rules. The system consists of Triggers (which start the flow), Conditions (which determine if an action should run), and Actions (the resulting task).
  5. Overview of Digital Sales Rooms architecture

    Digital Sales Rooms is a feature available under the Shopware Beyond plan. Unlike standard extensions, it is a separate frontend application. The source code is provided via a GitLab repository, requiring a developer or agency to create, configure, and integrate the app into the Shopware environment. It allows merchants to create designed shopping events for customers, supporting both real-time interaction and independent customer navigation.
  6. Overview of Shopware In-App Purchase Subscriptions

    In-App Purchase (IAP) Subscriptions allow extension partners to offer premium features that merchants unlock via monthly or annual subscriptions. Shopware handles the entire checkout process, billing (via the monthly Shopware invoice), and the purchase modal in the Administration interface. Partners only need to trigger the checkout process from their extension and verify the purchase.
  7. Overview of the Shopware 6 Rule Builder

    The Rule Builder in Shopware 6 allows developers and administrators to create conditional logic used for calculating shipping costs, customer-specific pricing, and other business rules. Rules are managed under Settings > Shop > Rule Builder. Each rule consists of one or more conditions linked by AND/OR logic and is characterized by a name, an optional description, a priority (higher numbers execute first), and a status indicating if the rule is valid.
  8. Overview of Shopware Wildcard Environments

    Wildcard environments allow Shopware partners and extension partners to create and configure demo and test environments, including test licenses. These are intended exclusively for internal testing and demonstrations. They must not be used for active customer projects, productive shops, or customer staging systems.
  9. Overview of Shopware 6 Flow Builder

    The Flow Builder is a visual automation tool located under Settings > Automation. It allows users to create event-based business processes by defining a trigger, optional conditions, and resulting actions (such as sending emails, changing order statuses, or making URL calls).
  10. Overview of Shopware Intelligence+ Subscription services

    Shopware Intelligence+ is a subscription providing access to a suite of AI and automation services within the Shopware admin. Included services are:

    • Copilot Data Insights: Provides data-driven answers, numbers, and charts regarding customers, orders, and shop performance.
    • Copilot Agentic: Automates recurring or time-consuming admin tasks, such as creating discount campaigns, setting up flows, or bulk updating products.
    • Image Editor: Allows for background removal from product images and blending them into new backgrounds with lighting and shadow effects.
    • 3D Preview Generator: Automatically generates preview images for 3D files in .glb format.
    • CAD to 3D File Conversion: Transforms CAD files into web-compatible 3D models (GLB) directly within the Media Manager.