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Hino Sistemas Documentation

website·Indexed 30 days ago

https://docs.hinosistemas.com

Comprehensive documentation for Hino Sistemas, including Hino ERP, Hino GXN, and mobile applications for logistics and inventory (Hino Estoque App). Covers modules such as Fiscal, Maintenance, Stock, CRM, and integrations with Pieta.

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What's inside Hino Sistemas

  1. Overview of Hino Sistemas Documentation Categories

    The Hino Sistemas documentation is organized into the following functional categories to help users find specific manuals and process guides:

    • General Documents (Documentos Gerais): Company general data, key user information, implementation processes, support, initial system contact, and system update processes.
    • Hino ERP: Process manuals and documentation specifically for the HinoERP system.
    • Hino GXN: Process manuals and documentation specifically for Hino GXN.
    • Hino Estoque (APP): Documentation for the mobile application used for Inventory (Estoque) and Production Reporting (Apontamentos de Produção).
    • Hino Logística (APP): Documentation for the mobile application used for Logistics and Waybills (Romaneio).
    • Integrations (Integrações): Manuals regarding HinoERP integrations with third-party applications and APIs.
    • Services (Serviços): Documentation for Windows Services provided by Hino.
    • Others (Outros): Documentation for specific one-off projects or discontinued services.

  2. Integrate sales orders and invoices via Módulo Integração

    The 'Configuração de Interface' (Interface Configuration) within the Módulo Integração allows for the integration of sales orders (pedidos de vendas) and invoices (notas fiscais).

  3. Understand the role of Fiscal Movement Types in Hino ERP

    Fiscal Movement Types are essential pre-registered configurations in the Hino ERP Fiscal module. They categorize operations—such as entries, exits, transfers, and adjustments—to ensure the Kardex (inventory movement book) is updated accurately. These types provide full traceability of a product's history and are critical for tax compliance, including the issuance of invoices, tax calculations, and the submission of fiscal declarations to regulatory bodies.

  4. Manage wallet changes in Módulo Financeiro

    The 'Contas a Receber | Troca de Carteira' (Accounts Receivable | Wallet Change) feature allows users to perform wallet swaps. Recent optimizations have improved the performance of the visualization screens and the registration form, specifically speeding up the saving of records and the approval/reversal (estorno) processes for wallet changes.

  5. Define the role of the Key User (Usuário Controlador) in ERP implementation

    The Key User (Usuário Controlador) serves as the primary administrator and focal point between the company's employees and the ERP consulting team. This role is critical for ensuring effective system administration, data integrity, and successful software adoption. Their core responsibilities include:

    • Coordination and Communication: Acting as the central link between consultants and staff to ensure fluid communication.
    • Progress Supervision: Monitoring how employees adopt the system and identifying obstacles or resistance to the new workflow.
    • Incident Reporting: Serving as the point of contact for reporting technical difficulties or identifying the need for additional training and support.
    • Conflict Resolution: Making strategic decisions to overcome employee resistance and implementing strategies to promote system adoption.
    • Team Synergy: Promoting collaboration between internal staff and external consultants to ensure operational efficiency.
    • Adoption Facilitation: Addressing end-user concerns and providing support to make the transition to the ERP smoother.

  7. Hino ERP Security and Data Protection Standards

    Hino ERP implements a security architecture designed to protect sensitive information from unauthorized access and cyber threats. The system utilizes three primary security mechanisms: encryption, multi-factor authentication (MFA), and role-based access control (RBAC). It is compliant with the Brazilian General Data Protection Law (LGPD), requiring explicit consent for personal data processing and transparency in data usage.

  8. Hino ERP Technical Architecture Overview

    Hino ERP is a modular Enterprise Resource Planning platform developed using C#. Its architecture is designed for robustness, flexibility, and high performance, allowing modules to be developed, tested, and updated independently without compromising the global system integrity. This modularity ensures that new functionalities can be integrated via well-defined interfaces to adapt to evolving business needs.

  9. Hino ERP Infrastructure and Cloud Hosting

    Hino ERP is hosted on AWS Cloud to ensure high availability, scalability, and operational continuity. The infrastructure adheres to ITIL practices and ISO/IEC 20000 for IT service management, as well as ISO/IEC 27017 (cloud security controls) and ISO/IEC 27018 (personal data protection in the cloud).

  10. Understand the Purchase Request workflow in Hino ERP

    The Purchase Request (Solicitação de Compra) process within the Compras (Purchasing) module is used to perform material quotations with suppliers. The standard operational flow is: Purchase Request → Request Quotation → Winner Calculation → Purchase Order.

  11. Manage Wallet Swaps in Accounts Receivable

    The 'Troca de Carteira' (Wallet Swap) feature in the Financial Module's Accounts Receivable section has been optimized for better performance. Improvements include faster record saving, streamlined approval processes, and quicker reversal (estorno) of wallet swaps through optimized visualization screens and registration forms.

  12. Understand the ERP training methodology

    ERP training is conducted after initial configurations and data imports. The methodology focuses on business processes rather than individual software modules, as real-world operations typically span multiple modules. Training is designed to mirror real-life scenarios and the daily routines of employees to ensure the system accurately represents operational activities and to identify necessary adjustments for efficient ERP utilization.