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Bukeer Documentation

website·Indexed 31 days ago

https://docs.bukeer.com

User guides and technical documentation for Bukeer, a platform for travel agencies to manage itineraries, hotel and activity inventories, financial records, and website builders. Includes instructions for creating travel packages, managing client quotes, and configuring agency branding and payment methods.

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What's inside Bukeer

  1. Overview of Bukeer OCTO Integration

    Bukeer implements the OCTO (Open Connectivity for Tourism) international standard to enable resellers, OTAs, and external platforms to integrate with a package catalog using a common protocol. This removes the need for custom development for each integration. The workflow follows a standard sequence: the reseller views the catalog, creates a hold (reservation), confirms the booking to apply the package to the itinerary, or cancels the booking if necessary.

  2. Overview of Bukeer AI Assistant capabilities

    The Bukeer AI Assistant is an integrated tool designed to accelerate workflows by drafting texts, suggesting responses, and intelligently generating itinerary drafts. It can be used to:

    • Create automatic itinerary drafts from simple ideas.
    • Draft customer responses within the conversation panel.
    • Improve product descriptions and generate website content.

  3. Overview of the Bukeer Activity Catalog

    The Activity Catalog is a shared directory of verified tourist activities containing descriptions, photos, duration, and experience types. Instead of manual entry, agencies select an activity from the catalog and configure agency-specific details such as pricing, providers, and options. Key advantages include time savings, verified data updated by Bukeer, the ability to offer multiple variants (options) of the same activity, and differentiated pricing by passenger type (e.g., adults vs. children).

  4. Overview of the Bukeer Quote Builder

    The Quote Builder (Creador de Cotizaciones) is a B2B 'shopping cart' experience that allows users to explore the agency's global catalog and package multiple services (hotels, tours, flights, transfers) into a single continuous workflow, rather than adding services one by one to an itinerary timeline.

  5. Overview of Bukeer travel agency platform capabilities

    Bukeer is an all-in-one operational platform designed to centralize, optimize, and automate travel agency management. Its core features include:

    • Itinerary creation (hotels, activities, flights, and transfers).
    • Contact management for both clients and providers.
    • Product administration including rates and availability.
    • Professional PDF quote generation for clients.
    • Payment registration and financial tracking per trip.
    • Website creation featuring a visual builder, blog, SEO tools, and AI-driven content generation.

  6. Understand and implement Topic Clusters for SEO

    Topic clusters are an SEO strategy that organizes blog posts into thematic groups to build topical authority. A cluster consists of one comprehensive pillar post (typically 3,000-5,000 words) connected via internal links to several specific support posts (typically 2,100-2,400 words each). This structure helps sites rank faster (up to 3x) and establishes the site as an expert in a specific subject.

  7. Understand the Bukeer product publishing workflow

    Bukeer automates the creation of website content based on product activation. The workflow is as follows:

    1. Add products to the general Bukeer Products module.
    2. Activate specific products in the 'Productos' tab of the website builder.
    3. Bukeer automatically generates category pages (e.g., /hotels), individual product landing pages, and product cards for the home page.

  8. Understand Bukeer user roles and permissions

    Bukeer uses a Role-Based Access Control (RBAC) architecture with four static, predefined roles. Permissions are tied to these roles via Row Level Security and cannot be customized.

    • Administración (Administration): Full control ('God Mode'). Can view global financial reports for all agents, change the agency logo, delete master configurations, and invite other administrators. Recommended for agency owners or managers.
    • Operaciones (Operations): Technical and provider core control. Can negotiate rates and mark services as paid. Lacks the high-level administrative privileges to destroy the environment.
    • Contabilidad (Accounting): Focused on balances and collections. Can settle accounts payable and has visibility into financial screens (Accounts Receivable/CxC, Accounts Payable/CxP, and Closing Reports).
    • Agente (Agent): Sales-focused role. Can create and manage their own itineraries. They cannot see official net profitability and can only view their own financial data and reports to protect agency master costs.

  9. Manage blog posts in Bukeer

    The Bukeer blog management system allows users to create and organize agency content. Key management features include:

    • New Post: Create a new publication.
    • Status Filters: Filter posts by 'All', 'Published', 'Drafts', or 'Scheduled'.
    • Categories: Manage the blog's category structure.

  10. Understand and use Packages in Bukeer

    A Package is a reusable collection of services (hotels, activities, transfers, flights) with frozen prices that can be applied to any itinerary as a blocked group. Packages are used to:

    • Reuse frequent service combinations (e.g., 'Cartagena 4D3N').
    • Freeze prices at the time of package creation, regardless of subsequent price changes.
    • Scale versions for different passenger counts automatically.
    • Insert all services into an itinerary with a single click.

  11. Bukeer Core Terminology

    Understand these three fundamental concepts when using the platform:

    • Itinerary (Itinerario): The complete trip operation, grouping dates, tickets, and provided services.
    • Quote (Cotización): A type of itinerary that the client has not yet approved or paid for. In Bukeer, these terms are often used interchangeably.
    • Master Catalog (Catálogo Maestro): Bukeer's interconnected inventory used to import hotel databases without manual creation.

  12. Understand the Bukeer itinerary structure

    Bukeer itineraries are organized into four primary functional areas:

    • Hero Card (Header): Displays the trip name, global dates, operational status (e.g., Draft, Quoted), and the primary contact.
    • Financial Summary: A smart container showing the total net rate, profit margin, and final gross public sale price.
    • Timeline: A chronological day-by-day breakdown where hotels, flights, and activities are placed.
    • Operational Tabs: Internal menus to switch between views for scheduled services, linked passengers, and registered payments.