Overview of Mattermost End User Capabilities
Mattermost is a collaboration platform where users can communicate via channels, messages, and threads, and perform operational work. Key functional areas include:
- Collaboration: Connecting with teammates through channels, threads, and audio calls with screen sharing.
- Workflow Automation: Using Mattermost Playbooks to create repeatable, checklist-based automated processes.
- Project Management: Using Mattermost Boards for Kanban-style operational planning and coordination.
- AI Agents: Utilizing AI to assist in decision-making, information retrieval, and task automation.
- Workspace Management: Accessing the platform via web, desktop, or mobile apps and customizing the experience through workspace preferences.