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Acsiv Knowledge Base

website·Indexed 32 days ago

https://conhecimento.acsiv.com.br/

Documentation and tutorials for the Acsiv notary management system. Covers operational workflows for notary acts (Balcão de notas), RCPN routines (Births, Marriages, and Proclamations), financial modules including credit analysis and billing, electronic seal (Selo eletrônico) import and emission, and integration with E-notariado and SIRC.

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What's inside Acsiv

  1. Overview of Acsiv Sistemas for Notary Offices

    Acsiv Sistemas provides a management system specifically designed for notary offices (cartórios). The documentation serves as a manual to demonstrate the basic operations and functionality of the management software.

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  4. Navigate the Acsiv Sistemas workspace

    The main workspace consists of three primary navigation areas:

    1. Menu Bar: Displays all enabled modules based on user permissions. Access items by clicking them or using the keyboard shortcut Alt + [underlined letter].
    2. Desktop Shortcuts: Color-coded shortcuts for frequently used options. Activate them by clicking once or pressing Enter. These are customizable per user.
    3. Status Bar: Provides critical system information, including mandatory fields, table names, button descriptions, and special permissions. It also indicates the status of the Insert, NumLock, and CapsLock keys. Users are advised to check the status bar regularly for system guidance.

  6. Issue electronic seals

    Electronic seals are issued via Menu Cartório > Selo eletrônico > Emissão. There are two issuance methods:

    1. Individual Seal: Created from scratch. Use 'Inserir linha' to add specific acts and 'Selecionar' to confirm the act.
    2. Integrated Seal: Information is pre-filled, requiring only minimal complementary data.

    Key Issuance Features:

    • Data Entry: For mandatory fields where information is unknown or non-existent, use // (two slashes) for alphanumeric fields and the maximum number of 9s for numeric fields (e.g., CPF = 99999999999).
    • Retroactive Dates: Use the 'Desbloquear data da prática do ato' button to modify the act date. Note that the issuance date always remains the current date.
    • Linking Seals: Use 'Habilitar número do selo de consulta' to link the current seal to a previously issued consultation seal (used for complements or rectifications).
    • Bulk Acts: Use 'Replicar linha' to duplicate a specific act multiple times (e.g., 20 filings) without manual repeated insertion.
    • Receipt Integration: Use 'Buscar recibo' to import acts directly from an existing receipt code.
    • Discounts: Use 'Aplicar desconto' to apply a percentage discount during issuance.

  7. Perform a digital notary act using Acsiv and e-notariado

    To perform a digital notary act (e.g., a power of attorney) where parties sign digitally, follow this integrated workflow between the Acsiv system and the e-notariado platform:

    1. Acsiv Preparation: Navigate to Menu > Notas > Documentos to fill in the act information, generate the draft (minuta), and finalize the act (lavratura).
    2. Digitalization: Scan the book page (folha do livro) and the transcript (traslado) as single files. If any party is signing physically, collect those signatures before scanning.
    3. e-notariado Setup:
      • Log into the e-notariado platform using a digital certificate (Tabelião or Authorized Clerk).
      • Go to 'Fluxo de Assinaturas' and add a new document.
      • Select the type of notary act and upload the scanned book page.
      • Register the parties and the signing official.
      • Important: Order the actions so that the Tabelião's signature is the final step.
    4. Execution:
      • Send the document to notify parties and create a videoconference link.
      • Conduct and record the videoconference with the parties.
      • Once parties have signed, the Tabelião signs the document.
    5. Finalization:
      • Complete the transcript (traslado) process by attaching the file, positioning the signature, and signing.
      • The signed book page and transcript are then available for printing with signature manifests.

  8. Contact ACSIV Technical Support

    To obtain technical support from ACSIV, you can open a support ticket via Movidesk or use the following direct contact channels:

    • Phone: (37) 3237-1530
    • WhatsApp: (37) 99912-1530
    • Email: [Protected Email]

    Updates and version information are published on the official blog.

    Support Ticket Portal: https://acsiv.movidesk.com

  9. Execute a notary act (Lavratura)

    To finalize a document, click the 'Lavrar' button in the top toolbar. The process follows these steps:

    1. Checklist: An optional checklist may appear to ensure quality standards are met.
    2. Book Selection: Select the open book for the act. If no book is available, the system will request the next book number.
    3. Printing Flow: The system enables the 'Livro' field, followed by the 'Traslado' field.
    4. Electronic Seal: For states with Electronic/Digital Seals, the system redirects to the seal emission screen.
    5. Page Confirmation: The system generates the final text with automatic sequential numbering for book and page. Users must click 'Confirmar páginas' and adjust the page count if necessary to avoid unnecessary blank lines.

  10. Manage parents and socioaffective data in birth records

    In the 'Pais' (Parents) tab, you can search for existing persons across the entire database (Birth, Marriage, Death, Stillbirth, Book E, and Notary records) using the binocular icon next to the parent's name field.

    • Socioaffective Parents: These fields are disabled by default; click the 'S' button on the right side of the screen to enable them.
    • Homoaffective Parents: Click the word 'Nome' in the 'Pai' (Father) tab to select appropriate options for same-sex parents.

  11. Send electronic seals to the Court of Justice

    Seal data must be sent to the Court of Justice by 12:00 PM on the next business day following the act.

    Submission Process:

    1. Navigate to the Envio module.
    2. Define the date range and click 'Pesquisar'.
    3. Review the lists (Sending, Cancellation, and Pending). Black text indicates first-time sending; green indicates a resend.
    4. Connect a Type A3 Digital Certificate.
    5. Click 'Enviar' and select the certificate. The system connects to the Court's webservice and records the protocol number.

    Handling Issues:

    • Delayed Protocol: If the protocol isn't immediate (due to server load), use 'Consultar situação dos selos pendentes' to confirm reception.
    • Webservice Down: If the webservice is unavailable, use 'Exportar' to save the seal file and upload it manually to the Court's website.

  12. Finalize Birth registration and issue Electronic Seals

    After completing the birth registration data, click 'Salvar' (Save). For registries in states that have implemented the Electronic/Digital Seal (Selo Eletrônico/Digital), the system will automatically redirect to the seal issuance screen with all information pre-filled. Upon completion, the system will prompt the user to print the record (assento) and the certificate (certidão).