Difference between Labels and Lists
mainWhatsApp uses two distinct systems for organizing chats:
| Feature | WPP.labels | WPP.lists |
|---|---|---|
| Account Type | Business only | Personal + Business |
| Purpose | CRM workflows (e.g. 'New lead') | Chat grouping (e.g. 'Family') |
| UI Representation | Colored label chips on chats | Tabs at the top of the chat list |
| API Guard | assertIsBusiness() (throws on personal) | No business check |
Recommendation: Use WPP.labels for business management and WPP.lists for general chat organization on any account type.