The My Business Business Calls API manages business call information for Google locations and collects insights such as the number of missed calls.
Permissions Required:
To view or perform actions on a location's calls, you must have one of the following roles for that location:
Integration Note:
If a Google Business Profile is linked to a Google Ads account and call history is enabled, calls exceeding a specific duration that are attributable to an ad interaction will appear in the linked Google Ads account under "Calls from Ads" conversions. This can impact ad spend if smart bidding and call conversions are used.