Integrate ChatWoot with WhatsApp via WAHA and n8n
mainThis integration allows you to use ChatWoot as a customer support interface for WhatsApp messages. The communication flow is managed by n8n workflows acting as a bridge:
- ChatWoot to WhatsApp: n8n receives messages from ChatWoot and forwards them to WhatsApp via the WAHA API.
- WhatsApp to ChatWoot: n8n receives messages from WhatsApp via WAHA and forwards them to ChatWoot.
To implement this, you must set up a database for tracking, configure the bidirectional message workflows, and optionally sync contacts.