Overview of the Agentic Support Console
mainThe Agentic Support Console is an end-to-end AI-powered support application built on the Databricks platform. It demonstrates a complete data lifecycle including:
- OLTP: Lakebase (Postgres) for operational data.
- CDC: Lakehouse Sync to move data from Lakebase to the Lakehouse.
- Medallion Architecture: Lakeflow Declarative Pipelines moving data from Bronze (history) to Silver (current state) to Gold (analytics/context).
- AI Agent: A Lakeflow Job that calls an LLM via AI Gateway, writing responses back to Delta tables.
- Reverse Sync: Syncing Gold Delta tables back to Lakebase via Sync Tables.
- Frontend: A Databricks App using AppKit (Express + React 19) with Genie analytics integration.